So, monday i met with a personal trainer for my free session with my friend sarah. After the session, he made appts for both of us to come back on tuesday. Because of class times, sarahs appt was in the afternoon, and mine was in the evening.
Well, at sarahs appt, he told her he forgot it was valentines, and that he may have to reschedule my appt, but that hed call/text me and let me know.
7pm rolls around and im getting out of class, and i still havent heard from him, so i texted him. He said to reschedule for WEDNESDAY at 8:30.
So last night sarah and i both went up there at 8- so we were early. He talked to us for a moment, then instructed us to go hop on the treadmills for 15 min to warm us up and get our blood pumping. Meanwhile, he was gonna help out a guy who signed up tuesday night. He said hed be over in a little while to talk about some more stuff.
45 MINUTES LATER, we were still on the treadmills, and he never came by to talk to us, or get started on my 8:30 personal training (abs and chest) appt.
So, i was frustrated, so i went up to the front desk and asked them where he was.
Turns out, he left 20-30 min beforehand without saying a word to anyone.
I was furious. And hurt. For somone who seemed so compassionate and caring, and to have him just leave without saying a word when i had a SCHEDULED APPT because he ditched me last minute the night before?
He was the one that wanted to give us 3 free sessions, so we would know what to expect for our full body...
I texted him, saying "i dont know what happened, but i hope everything is okay."
What i wanted to say is "you just lost two customers because of your unorganized unprofessionalism. "
But no, if he apologizes and means it, and gives me a good reason, id probably still sign up. He really knows his stuff, and 100 lbs to lose is a lot. And i wanna do it the right way without having extra skin, or gaining it back right after.
This is a life-long change, and its a very serious matter to me.
I just really got my feelings hurt last night, and i just want the issue resolved, but im just waiting for him to contact me.
Thursday, February 16, 2012
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